TÄRNSJÖ GARVERI AB accepts payment by VISA & Mastercard. The full payment is charged when the package is dispatched. Credit card payment is made with our partner DIBS, Scandinavia’s largest company for online payment. All transactions are encrypted and 100% secure.
As a measure to ensure the safety of both ends of the transaction, we only accept payments from credit cards issued in the same country the order is placed from.
Klarna Payments are only available for our Swedish customers at this point.
All prices in the TÄRNSJÖ GARVERI AB web store are stated in SEK, EUR and USD. The price of each product is stated excluding shipping costs but including Swedish VAT.
TÄRNSJÖ GARVERI AB store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR, USD or SEK into any other currency.
Tax Free (Non EU Customers)
All our prices include 25% VAT (Swedish tax). Customers outside of the European Union, can shop tax free and will not be charged for any tax. This is to assist customers to any pending import duties that might accompany the shipment.
Any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred.
Exchanges, returns and refunds
If you wish to return or exchange a product, please contact us at firstname.lastname@example.org as soon as possible to reserve another product/size.
During 14 days from the delivery of your package you may request to exchange or return your order.
You must return the purchased products to the TÄRNSJÖ GARVERI AB web store in perfect condition.
The products can not have been used or/and washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product.
You must also return the original invoice.
TÄRNSJÖ GARVERI AB will not compensate for returned packages lost in the return shipping. Any shipping charges that may incur when returning the products are on your/customer responsibility.
The cost of the merchandise along with original shipping cost and any additional costs at the moment of purchase will be refunded if all demands are met.
Refunds for returned products will be made as soon as possible, 30 business days at the latest, after TÄRNSJÖ GARVERI AB receives the returned products.
The refund will be made through the payment method you used for the order in question.
Please note, that additional duties, taxes or any additional charge you may have will not be refunded by TÄRNSJÖ GARVERI AB.
In the case of an exchange, TÄRNSJÖ GARVERI AB store will not add additional charges for shipping of the new items.
In case of returns, send the item to the following address to ensure correct delivery:
TÄRNSJÖ GARVERI AB
740 45 TÄRNSJÖ